Support
Find answers to common questions and learn how to get the most out of ShopOrbit. We're here to help you shop smarter.
Why do links open in a new tab?
All product links open in a new tab to take you directly to the retailer's website (like Amazon). This is where you'll complete your purchase. ShopOrbit is a discovery platform — we help you find products, but all transactions happen on the retailer's secure site.
Why might prices differ from what I see on the retailer site?
Prices on retailer sites like Amazon can change frequently based on demand, promotions, and inventory. We try to display accurate prices, but always check the retailer's site for the most up-to-date pricing before purchasing.
Who handles shipping and returns?
All shipping, returns, and customer service are handled by the retailer (e.g., Amazon). If you have questions about an order, delivery, or returns, please contact the retailer directly through their customer service channels.
Having trouble with a link?
If a product link isn't working, try refreshing the page or clearing your browser cache. If the issue persists, the product may have been removed from the retailer's site. Feel free to contact us if you need help finding an alternative.
Need more help?
If you can't find the answer you're looking for, please don't hesitate to reach out to us directly.
Contact Support