Retailer FAQ
Learn how ShopOrbit works with third-party retailers and what to expect when you click through to make a purchase.
Where does checkout happen?
When you click on a product link, you are redirected to the retailer's website (such as Amazon) where you complete your purchase. ShopOrbit does not process payments or handle any checkout transactions.
Is ShopOrbit affiliated with these retailers?
Yes, ShopOrbit participates in affiliate programs including the Amazon Associates Program. When you make a purchase through our links, we may earn a small commission at no extra cost to you. This helps us keep the platform running.
Who handles returns and customer service?
Returns, refunds, and all customer service inquiries are handled directly by the retailer. If you purchased a product through Amazon, for example, you would contact Amazon's customer service for any issues related to your order.
Is my payment information safe?
Absolutely. Your payment information is handled entirely by the retailer (like Amazon). ShopOrbit never sees, stores, or processes any of your payment details. You're protected by the retailer's security measures.
Have more questions?
If you have additional questions about how we work with retailers, please contact us.